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For Customers

We believe in working together to create great solutions for our business partners and customers. And we’re about supporting our customers in good times and bad, with excellence in service and care.
Claim Procedure

Claim Procedure

We understand that making a claim comes at one of the most traumatic times in our customers’ or their family’s lives. We aim to provide simplicity, clarity, and support.

Premium Payment

Premium Payment

Here at BIDV MetLife, we appreciate your precious time and investment. Paying for your premium anytime, anywhere with our convenient and modern payment methods. 

Common Forms

Common Forms

We have collated all our forms into a single location which you can access from anywhere at a time that suits you.

MetPlus Program

MetPlus Program

Our customers are at the center of everything we do. Therefore, BIDV MetLife is pleased to offer MetPlus Program to premium customers to better support our customers at all times.

Interest Rate

Interest Rate

Find out everything you need to know about our attractive interest rate in this section.

Q&A

Q&A

You have questions? We are here to help you with all your enquiries. Find out more about your existing policy and other products in our Q&A section.

BIDV MetLife’s Blog

BIDV MetLife’s Blog

As your financial partner, we offer you with latest helpful articles and industry insights.  

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